SHIPPING AND RETURNS
SHIPPING POLICY
At Aurea, we make sure your shopping experience is as luxurious as our products. We offer fast and secure shipping, direct from Dubai to your door, working with the best courier services to ensure that your order arrives in perfect condition and on time. All our perfumes are carefully packaged in premium materials to ensure their safety during transit. Shipping costs vary by location, but we always aim to offer you the best option available, with transparent rates. We know how important it is for you to receive your products quickly and safely, that's why we are committed to efficient and quality service. If you have any questions or need more information about your order, please do not hesitate to contact us.
RETURN AND EXCHANGE POLICY
At Aurea, your satisfaction is our priority. If you are not completely happy with your purchase, we offer returns and exchanges within 15 days of receipt of order. Products must be in their original condition, unused and with the packaging intact. Return shipping costs will be at the customer's expense, unless the product received is defective or incorrect. If you have any concerns or need assistance, our customer service team will be happy to help you and make sure your experience is as smooth as possible.